Road to Smart Flows (Part 2) : XperiDo to Smart Flows Migration

This is one of two connected posts to introduce document generation features with Xpertdoc Smart Flows, explaining the important steps and issues faced during XperiDo to Smart Flows migration. Connected Posts: Road to Smart Flows (Part 1) : Document Generation with XperiDo Road to Smart Flows (Part 2) : XperiDo to Smart Flows Migration This … Continue reading Road to Smart Flows (Part 2) : XperiDo to Smart Flows Migration

SMS Integration with Dynamics 365 + Microsoft Flow + Nexmo

Microsoft Power Platform brings a great set of tools to customize, extend capabilities of most of the favorite apps and create new apps online. Power BI, Power Apps, and Flow are the three pillars of Power Platform. Microsoft Flow¬†https://flow.microsoft.com In the modern world, so many applications from different technologies exist and integrating them was a … Continue reading SMS Integration with Dynamics 365 + Microsoft Flow + Nexmo

Dynamics 365 + CTI / IVR Integration

What is CTI / IVR? Computer Telephony Integration, CTI enables computer systems to interacts with the telephone system. There are two main forms of CTI which are Outbound dialing and Inbound¬†call handling. Interactive Voice Response, IVR is a well-known technology which allows computer systems to interact with humans through the use of voice and DTMF(Dual … Continue reading Dynamics 365 + CTI / IVR Integration