Salesforce Marketing Cloud Connector for Dynamics CRM

This is to introduce you Salesforce Marketing Cloud Connector for Dynamics CRM and to  give you a brief description on the purpose of using it and to explain advantages of combining Salesforce Marketing Cloud and Dynamics CRM for Marketing purposes. Following navigation item shows after the connector installation in Dynamics CRM. What is Salesforce Marketing Cloud? …

Connections VS Relationships in CRM

Relationships are one the strengths in CRM and it was there from its beginning and Connections introduced with CRM 2011. Recently I had to decide whether the use CRM connections or relationships to implement a feature in CRM and I found pros and cons of using each as solutions. Also I have given my ideas according …

Layered Multi Select Checkboxes – Custom Controls in CRM – Part 2

Layered multi level checkboxes challenge can be acheived by using CRM Optionset control and javascripts too. However there is a technique to be used to identify parent and child levels of the multi layered checkboxes. Each picklist item's value can be used to decide the layer of the checkbox. Control looks like this in the …

Debugging a Plug-in

Plugin is a .NET assembly that can be used to intercept events generated from the CRM system to perform a variety of actions. Some common plug-ins will perform a complicated update routine on CRM entities and\or attributes when it might be impractical to use Javascript or Workflow. Not like in most of the other developments, …